Doversaddlery.com Reviews

To open an account on Dover Saddlery, follow these steps:

1. Visit the Dover Saddlery website.
2. Locate and click on the "Sign In" or "Account" option, usually found at the top right corner of the homepage.
3. In the new page, find and click on the "Create Account" button.
4. Fill in the required information such as email address, password, and personal details.
5. Click on the "Submit" or "Create Account" button to complete the process.

After creating an account, users can enjoy various benefits such as faster checkout, order tracking, and personalized product recommendations. Remember to keep the login credentials safe for future use. If any issues arise during the account creation process, reach out to Dover Saddlery's customer service for assistance. They can be contacted via email at customerservice@doversaddlery.com or by phone at 978-952-6300.

Here are some alternatives to Dover Saddlery:

1. State Line Tack: Offers a wide range of horse tack and other equestrian products.

2. SmartPak Equine: Known for its horse supplements, it also offers a variety of horse tack and other products.

3. Horse.com: Offers a comprehensive range of horse supplies and equine equipment.

4. Equestrian Collections: Features a wide selection of riding apparel, horse tack, and horse care supplies.

5. Riding Warehouse: Specializes in endurance, trail, and English and Western riding equipment.

6. Bit Of Britain: Offers a variety of horse tack, horse supplies, and riding apparel.

7. Horseloverz: Offers a wide range of horse supplies, horse tack, and riding apparel.

8. Jeffers Equine: Provides a variety of horse supplies, horse tack, and other equestrian products.

9. Saddlers Row: Offers a variety of horse tack, riding apparel, and horse care supplies.

10. Chicks Saddlery: Offers a wide range of horse supplies, horse tack, and riding apparel.

Each of these alternatives offers a unique range of products and services that cater to different needs and preferences of equestrian enthusiasts. It's recommended to explore each site to find the one that best suits your needs.

Dover Saddlery has a 90-day return policy. If something doesn't fit you or your horse, it can be returned within this period for a refund, exchange, or replacement. A Federal Express return label is created for the return. Items returned incur a shipping charge of $7.95 for a package up to 9 pounds, with an additional charge of $1 for every additional pound. This charge is deducted from the amount of your return. The package can be dropped off at a FedEx location. This service is only available within the contiguous 48 United States. For returns originating outside of the 48 contiguous US States, the return shipping costs must be prepaid. Packages should be sent to Dover Saddlery, Customer Service 525 Great Road Littleton, MA 01460.

There are some exceptions to the return policy. Safety items such as helmets and protective vests may be returned within 30 days of purchase with their original tags intact. New saddles and riding boots may be returned within 90 days of purchase and are subject to a prorated refund based on usage. Used saddles may be returned within 30 days of purchase. Treats & vet meds which have been opened are not returnable. Horse apparel including blankets must be returned in clean condition, free of debris. Underwear is not returnable or exchangeable. Personalized items may not be returned unless defective.

As for the shipping policy, Dover Saddlery offers several shipping methods to the 48 Contiguous U.S. states. The Economy method costs $6.95 for orders under $70 and is free for orders over $70. The order arrives 2-9 business days from the shipment date. The Standard Ground method costs $12.95 for orders under $70 and $5.00 for orders over $70. The order arrives 2-5 business days from the shipment date. There are also Guaranteed 3-business day, Guaranteed 2-business day, and Guaranteed Next business day methods available at different costs. Over-sized items that FedEx deems “normal & customary” in size and weight get free standard shipping to the contiguous 48 states. Large, bulky, or odd-shaped items may be subject to FedEx Oversize/Overweight charges. For shipments to Alaska, Hawaii, Puerto Rico, and the Virgin Islands, free Economy Shipping is not offered since FedEx charges substantially more to deliver to these locations.